Feature Highlight: Forms & Surveys

"71% of businesses that use customer feedback report improved products and services."

That’s a huge stat!

If you want your freelance business to thrive, it’s not just about the service you offer, it’s about knowing your customers.

Full Scope Freelancer’s form and survey tools give you everything you need to collect valuable information, understand your clients, and grow your business - all without jumping through hoops or using multiple tools.

Let's break it down...

Collecting Customer Information

Getting information from customers is essential, whether you’re gathering leads or onboarding new customers.

Full Scope Freelancer’s forms are perfect for this, offering easy ways to capture everything you need in one place.

Here are some great examples:

• Contact Forms: Add a simple form to your website where potential clients can send inquiries. Instead of unread or overlooked emails, everything is collected and stored directly in your CRM. No more missed leads!

• Subscriber Forms: Growing your email list? Create a subscriber form and embed it on your blog or landing pages. Gather details like name, email, whatever you want - then use that information to create targeted campaigns.

• Client Onboarding Forms: Freelancers like photographers or consultants can create custom forms to collect project-specific information. Instead of back-and-forth emails, ask everything upfront - from deadlines to service preferences - and keep it all organized.

By using Full Scope Freelancer’s forms, you save time, streamline the client experience, and ensure you never lose out on potential business because of disorganized communications.

Collecting Customer Feedback

Customer feedback is worth its weight in gold.

It’s how you improve, adapt, and keep clients coming back for more.

Full Scope Freelancer’s survey tools make gathering feedback as simple as sending out a link - no extra apps or subscriptions required.

How can you use surveys?

• Project Wrap-Up Surveys: After completing a job, send clients a branded survey asking them about their experience. What did they love? What could be better? This feedback helps you improve your services and keeps clients feeling valued.

• Automated Follow-Ups: Automate a feedback request a week after delivering a service or product. Full Scope Freelancer lets you set up the timing so you can keep that connection alive without the manual effort.

• Testimonial Collection: Want to boost your credibility? Use a form to collect testimonials from happy customers. Embed these in your website or social media profiles to show potential customers what they can expect when working with you.

By asking the right questions at the right time, you can build better relationships with your clients, improve your services, and even generate content for your marketing - all while showing customers that their opinions truly matter.

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Always on Brand - Customization Features

Branding matters.

Every interaction your clients have with you, whether it’s through your website, email, or even a form, is a chance to strengthen your brand.

Full Scope Freelancer’s forms and surveys are fully customizable, meaning you can align them with your brand’s colors, fonts, and logos.

Here’s why that’s a big deal:

• Consistency: A branded contact form looks more professional and trustworthy than a generic one. Imagine a sleek, polished form embedded on your website - it’s seamless and keeps clients engaged with your brand.

• Professionalism: Surveys and forms that reflect your business identity show clients you’re serious about your brand and their experience. It’s a subtle but powerful way to reinforce your professionalism.

• Personalization: Tailor questions to specific clients or audiences. Use Full Scope Freelancer’s customization options to create personalized forms for different services or offers. For example, a coach might send one form for prospective clients and a different one for follow-up feedback after a session.

No two businesses are the same, and your forms shouldn’t be either.

Full Scope Freelancer’s customization features let you create forms and surveys that feel like a natural part of your brand, not just another task for your clients to complete.

Takeaway

Forms and surveys are often overlooked tools, but they are absolutely essential to building and growing a successful business.

Full Scope Freelancer makes it easier than ever to collect the information and feedback you need to grow, while ensuring every step of the process is branded, professional, and streamlined.

Whether you’re collecting leads, onboarding clients, or gathering feedback to improve your services, our tools help you do it all - and look good while doing it.

Ready to level up your business?

Give Full Scope Freelancer's form and survey tools a try today and see how they can transform the way you work.

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